Description
We have created an online personal counselling experience that is modeled, as closely as possible, after in-person counselling. We adhere to the same professional ethics and standards of practice online as we would do if we were meeting you in an office. You can expect the same level of care that you would expect with a highly qualified and experienced in-person counsellor.
There are many online communication tools that can be used for online counselling, such as chat, videoconferencing, Skype, or blogs. Therapy Online, however, provides counselling through secure email only. By focusing our expertise, we are arguably the world leaders in the use of secure email to provide quality, effective counselling.
How does it work?
After you have securely registered and described your concerns online, your counsellor will communicate with you through our encrypted email system.
Registration and payment is fast and easy. But do take the time to describe your concerns so that your counsellor will know how to help you. You will receive a personal welcome from your counsellor within 24 business hours, and a full therapeutic reply within 72 hours. You will need to login to our secure online counselling system to receive your counsellor’s messages.
What is a TherapEmail™ session?
If you go to a counsellor’s office for counselling, you will usually spend about 50 minutes with your counsellor discussing your concerns, setting goals, and working through solutions. This is a counselling session. Similarly, your online counsellor will spend at least 50 minutes writing you an in depth and personal therapeutic reply. In a very real sense, you counsellor will provide you therapy through email, which is why we call one exchange of secure email messages between you and your counsellor a TherapEmail™ session.
PrivacEmail™
Our proprietary software, specifically designed for the sole purpose of online counselling, is called PrivacEmail™. PrivacEmail is pronounced “Privacy-Mail”. Our Internet Security page provides details about how PrivacEmail™ protects your confidentiality.
Date Updated
2012-05-03
