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Communication

Video Conference (Provider-Client)
YES
Video Conference (Group Capacity)
Email Over Secure Private Network
NO
Email Over the Internet
NO
Live Chat (Provider-Client)
NO
Live Chat (Client to Client)
NO
Client Forums
NO
Text Messaging (Provider-Client)
NO
Telephone or VOIP
NO

HIPAA - HITECH Security

Company States HIPPA Compliant
NO
BAA Agreement Signed
NO
Encryption Type
Resting State Data Encryption - ALWAYS
NO
Resting State Data Encryption - OPTIONAL
NO
Vulnerability Scanned
NO
Vulnerability Scanned - By 3rd Party
NO

User Tools (Provider & Client)

Client Journal or Blog
NO
Assessments & Surveys
NO
Media Sharing
YES
Topical Content for Clients
NO
Whiteboard
YES
File Sharing
NO
Screen Sharing
YES
Widgets or Applications for Clients
NO

Provider Business Tools

E-Prescribing
NO
Client Folders & Notes
NO
Scheduling System
NO
Appointment Alert System
NO
Provider Profile (Website)
NO
Directory Listing Online
NO
Data Export Options
NO

Billing & Insurance

Payment System Online
NO
Client Billing System
NO
Insurance Claim Billing System
NO
Insurance Claim Tracking System
NO

User Requirements

Software Download
YES
Web Camera (Provided By Vendor)
YES
Web Camera (Common/Store Bought)
NO
Headset
NO
Hardware
YES

Technical Requirements (Video)

Cloud Based
NO
Mac/Apple Compatible
YES
HD Enabled
YES
Room Access Controls
YES
Admin Mute Controls
YES
Resolution (Video)
Graceful Degradation
NO
Routing & Switching Services
YES
Full Screen Video
YES
Camera Tilts, Rotates, Zooms
YES
Mobile Access
YES

Additional Specifications

Version
Cloud Based
NO
Mac/Apple Compatible
YES
iPad App
NO
Android App
NO
Mobile Configured
NO

Technical Support

Telephone
YES
Email or Online Form
YES
Chat
YES
Group Forum Online
NO
Help Section on Website
YES
GO TO COMPARISON TABLE

Polycom

http://www.polycom.com/solutions/industry/healthcare.html

Description

Polycom offers the best way for Healthcare providers to increase their level of patient care, control costs, address staffing shortages, serve rural patients and keep pace with the competition. Only Polycom offers a portfolio of end-to-end, scalable, secure, award-winning Unified Collaborative (UC) solutions.

Increase productivity of healthcare professionals, strengthen referral patterns, effectively educate hospital staff, clinicians and the community, extend patient care and expertise to remote areas, improve patient care with mobility solutions.

Why Polycom? The Polycom Advantage is our commitment to offer a total communications solution—one that will work for you today and grow with you as your business evolves. From the desktop to fully immersive telepresence, Polycom UC solutions for healthcare are:

  • Designed with input from Healthcare industry experts
  • Based on Industry Standards
  • Scalable
  • Based on more than a decade of healthcare and telehealth experience

Additional Information

See website for specs on multiple products and services.

Date Updated

2012-05-03
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There are many choices in telemental health technology and the options are rapidly changing. Each online counseling or telepsychiatry network has its own platform, business model and features to compare. To address the difficulty in sorting through these telemental health options, Behavioral Health Innovation created this independent technology comparison site to help providers find an online mental health provider network that fits their online practice needs. The online platforms in the database would be useful for psychiatrists, psychologists, counselors and social workers. If you need help choosing online counseling technology or would like help setting up an online practice, we have plenty of experience. www.BehavioralHealthInnovation.com.

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

If you are feeling suicidal or are in need of urgent mental health care, please contact your local emergency room or call 911 for local assistance.

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