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Communication

Video Conference (Provider-Client)
YES
Video Conference (Group Capacity)
Email Over Secure Private Network
NO
Email Over the Internet
NO
Live Chat (Provider-Client)
YES
Live Chat (Client to Client)
NO
Client Forums
NO
Text Messaging (Provider-Client)
NO
Telephone or VOIP
NO

HIPAA - HITECH Security

Company States HIPPA Compliant
NO
BAA Agreement Signed
NO
Encryption Type
Resting State Data Encryption - ALWAYS
NO
Resting State Data Encryption - OPTIONAL
NO
Vulnerability Scanned
NO
Vulnerability Scanned - By 3rd Party
NO

User Tools (Provider & Client)

Client Journal or Blog
NO
Assessments & Surveys
NO
Media Sharing
NO
Topical Content for Clients
YES
Whiteboard
NO
File Sharing
NO
Screen Sharing
NO
Widgets or Applications for Clients
NO

Provider Business Tools

E-Prescribing
NO
Client Folders & Notes
NO
Scheduling System
YES
Appointment Alert System
NO
Provider Profile (Website)
NO
Directory Listing Online
NO
Data Export Options
NO

Billing & Insurance

Payment System Online
YES
Client Billing System
NO
Insurance Claim Billing System
NO
Insurance Claim Tracking System
NO

User Requirements

Software Download
YES
Web Camera (Provided By Vendor)
NO
Web Camera (Common/Store Bought)
YES
Headset
NO
Hardware
NO

Technical Requirements (Video)

Cloud Based
NO
Mac/Apple Compatible
NO
HD Enabled
NO
Room Access Controls
NO
Admin Mute Controls
NO
Resolution (Video)
Graceful Degradation
NO
Routing & Switching Services
NO
Full Screen Video
NO
Camera Tilts, Rotates, Zooms
NO
Mobile Access
NO

Additional Specifications

Version
Cloud Based
NO
Mac/Apple Compatible
NO
iPad App
NO
Android App
NO
Mobile Configured
NO

Technical Support

Telephone
NO
Email or Online Form
YES
Chat
NO
Group Forum Online
NO
Help Section on Website
NO
GO TO COMPARISON TABLE

Mentaline

http://www.mentaline.com

Description

Mentaline.com is a new innovative concept that helps clients and professionals in the therapy and coaching industry connect through a revolutionary technological platform. Mentaline.com offers both One2One sessions and Masterclasses with individual professionals – the easiest, smartest and safest way for both clients and professionals.

We founded Mentaline.com in November, 2009 with a very clear mission to become the biggest and most trustworthy supplier of online therapy and coaching through innovation, customer satisfaction and close affiliation with our professionals. If you are a professional in either the therapy or coaching industry and you are interested in joining Mentaline.com, we’ve created an entire section about professional registration where you can read everything about it.

Mentaline.com was launched in Denmark and the United Kingdom in August 2010 and we expect to expand to a series of other countries shortly.

Additional Information

You need a fairly good internet connection, a webcam and speakers or a headset for online Audio/Video One2One Sessions via Skype. For Skype Audio Sessions, you only need a headset - or speakers and a microphone - and an internet connection. Naturally, phone session requires you to have a telephone. Internet connection The minimum requirements for the internet connection to use the Mentaline.com AV streaming solution is a broadband connection. This can be a DSL, ADSL or other form of broadband connection. The minimum data throughput must be 384 KB/s which is the lowest speed offered by most consumer DSL services. Computer Requirements for the Mentaline Manager software: WINDOWS: • Intel® Pentium® III 1GHz or faster processor, 512MB of RAM • Recommended: Pentium 4 2GHZ or faster, 1GB RAM • Windows 7, Windows Vista® Home Premium, Business, Ultimate, or Enterprise including 64 bit editions, Windows Vista SP1, Windows XP Tablet PC Edition SP2 and SP3, Windows XP SP2 and SP3, Windows 2003 Server MAC OS X • Intel Core™ Duo 1.83GHz or faster processor • Mac OS X 10.4.11 or Mac OS X 10.5.4, 10.5.5, and 10.6 • 512MB of RAM LINUX • Intel® Pentium® III 1GHz or faster processor, 512MB of RAM • Recommended: Pentium 4 2GHZ or faster, 1GB RAM • Fedora 8 and later, Ubuntu 7.10 and later, OpenSuse 10.3 and later • xterm should be present on the system Webcam A webcam is required to run the AV streaming solution provided by Mentaline.com. This can be an external or build in webcam as found in most modern laptops. • The minimum resolution must be 0.3MP (VGA / 0.3MP / 640×480 Width x Height) To ensure a smooth video performance the frame rate of the webcam is important. • The minimum frame rate must be 30fps Audio Microphone and speakers are needed to utilize the Mentaline.com AV streaming solution. It’s recommended to use a headset to get the best result but with the right setup e.g. the build-in speaker and microphone in a laptop can be used. Internet connection The minimum requirements for the internet connection to use the Mentaline.com AV streaming solution as a broadband connection. This can be a DSL, ADSL or other form of broadband connection. The minimum data throughput must be 384 KB/s which is the lowest speed offered by most consumer DSL services.Computer Requirements for the Mentaline Manager software: WINDOWS: • Intel® Pentium® III 1GHz or faster processor, 512MB of RAM • Recommended: Pentium 4 2GHZ or faster, 1GB RAM • Windows 7, Windows Vista® Home Premium, Business, Ultimate, or Enterprise including 64 bit editions, Windows Vista SP1, Windows XP Tablet PC Edition SP2 and SP3, Windows XP SP2 and SP3, Windows 2003 Server MAC OS X • Intel Core™ Duo 1.83GHz or faster processor • Mac OS X 10.4.11 or Mac OS X 10.5.4, 10.5.5, and 10.6 • 512MB of RAM LINUX • Intel® Pentium® III 1GHz or faster processor, 512MB of RAM • Recommended: Pentium 4 2GHZ or faster, 1GB RAM • Fedora 8 and later, Ubuntu 7.10 and later, OpenSuse 10.3 and later • xterm should be present on the system Webcam A webcam is required to run the AV streaming solution provided by Mentaline.com. This can be an external or build in webcam as found in most modern laptops. • The minimum resolution must be 0.3MP (VGA / 0.3MP / 640×480 Width x Height) To ensure a smooth video performance the frame rate of the webcam is important. • The minimum frame rate must be 30fps Audio Microphone and speakers are needed to utilize the Mentaline.com AV streaming solution. It’s recommended to use a headset to get the best result but with the right setup e.g. the build-in speaker and microphone in a laptop can be used. Internet connection The minimum requirements for the internet connection to use the Mentaline.com AV streaming solution as a broadband connection. This can be a DSL, ADSL or other form of broadband connection. The minimum data throughput must be 384 KB/s which is the lowest speed offered by most consumer DSL services. Computer Requirements for the Mentaline Manager software: WINDOWS: • Intel® Pentium® III 1GHz or faster processor, 512MB of RAM • Recommended: Pentium 4 2GHZ or faster, 1GB RAM • Windows 7, Windows Vista® Home Premium, Business, Ultimate, or Enterprise including 64 bit editions, Windows Vista SP1, Windows XP Tablet PC Edition SP2 and SP3, Windows XP SP2 and SP3, Windows 2003 Server MAC OS X • Intel Core™ Duo 1.83GHz or faster processor • Mac OS X 10.4.11 or Mac OS X 10.5.4, 10.5.5, and 10.6 • 512MB of RAM LINUX • Intel® Pentium® III 1GHz or faster processor, 512MB of RAM • Recommended: Pentium 4 2GHZ or faster, 1GB RAM • Fedora 8 and later, Ubuntu 7.10 and later, OpenSuse 10.3 and later • xterm should be present on the system Webcam A webcam is required to run the AV streaming solution provided by Mentaline.com. This can be an external or build in webcam as found in most modern laptops. • The minimum resolution must be 0.3MP (VGA / 0.3MP / 640×480 Width x Height) To ensure a smooth video performance the frame rate of the webcam is important. • The minimum frame rate must be 30fps Audio Microphone and speakers are needed to utilize the Mentaline.com AV streaming solution. It’s recommended to use a headset to get the best result but with the right setup e.g. the build-in speaker and microphone in a laptop can be used. Internet connection The minimum requirements for the internet connection to use the Mentaline.com AV streaming solution as a broadband connection. This can be a DSL, ADSL or other form of broadband connection. The minimum data throughput must be 384 KB/s which is the lowest speed offered by most consumer DSL services.

Date Updated

2012-05-03
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There are many choices in telemental health technology and the options are rapidly changing. Each online counseling or telepsychiatry network has its own platform, business model and features to compare. To address the difficulty in sorting through these telemental health options, Behavioral Health Innovation created this independent technology comparison site to help providers find an online mental health provider network that fits their online practice needs. The online platforms in the database would be useful for psychiatrists, psychologists, counselors and social workers. If you need help choosing online counseling technology or would like help setting up an online practice, we have plenty of experience. www.BehavioralHealthInnovation.com.

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

If you are feeling suicidal or are in need of urgent mental health care, please contact your local emergency room or call 911 for local assistance.

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