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Communication

Video Conference (Provider-Client)
YES
Video Conference (Group Capacity)
Email Over Secure Private Network
YES
Email Over the Internet
NO
Live Chat (Provider-Client)
YES
Live Chat (Client to Client)
NO
Client Forums
NO
Text Messaging (Provider-Client)
YES
Telephone or VOIP
YES

HIPAA - HITECH Security

Company States HIPPA Compliant
YES
BAA Agreement Signed
YES
Encryption Type
Resting State Data Encryption - ALWAYS
YES
Resting State Data Encryption - OPTIONAL
YES
Vulnerability Scanned
YES
Vulnerability Scanned - By 3rd Party
YES

User Tools (Provider & Client)

Client Journal or Blog
NO
Assessments & Surveys
YES
Media Sharing
YES
Topical Content for Clients
YES
Whiteboard
YES
File Sharing
YES
Screen Sharing
YES
Widgets or Applications for Clients
NO

Provider Business Tools

E-Prescribing
YES
Client Folders & Notes
YES
Scheduling System
YES
Appointment Alert System
YES
Provider Profile (Website)
YES
Directory Listing Online
YES
Data Export Options
YES

Billing & Insurance

Payment System Online
YES
Client Billing System
YES
Insurance Claim Billing System
YES
Insurance Claim Tracking System
YES

User Requirements

Software Download
YES
Web Camera (Provided By Vendor)
NO
Web Camera (Common/Store Bought)
YES
Headset
NO
Hardware
NO

Technical Requirements (Video)

Cloud Based
YES
Mac/Apple Compatible
NO
HD Enabled
YES
Room Access Controls
NO
Admin Mute Controls
NO
Resolution (Video)
Graceful Degradation
YES
Routing & Switching Services
YES
Full Screen Video
YES
Camera Tilts, Rotates, Zooms
YES
Mobile Access
YES

Additional Specifications

Version
Cloud Based
YES
Mac/Apple Compatible
NO
iPad App
NO
Android App
NO
Mobile Configured
NO

Technical Support

Telephone
YES
Email or Online Form
YES
Chat
NO
Group Forum Online
NO
Help Section on Website
YES
GO TO COMPARISON TABLE

MDLiveCare

http://www.mdlivecare.com/pages/therapy.html

Description

MDLiveCare is a national network of board-certified physicians and licensed therapists who provide quality care through the convenience of phone or online video consultations.

MDLiveCare physicians can diagnose, treat, and write prescriptions2 for routine, medical conditions. Our service is available anytime, 24/7/365 (including holidays) by phone, video or e-mail from practically anywhere.

MDLiveCare is a revolutionary health care delivery system that provides patients with on-demand access to board certified doctors and licensed therapists. The goal is simple:To connect you with the care you need, whenever you need it. By simulating in-person consultations via real-time video, phone, or secure email, our HIPAA compliant platform allows for the treatment and diagnosis of a wide range of common conditions, regardless of your location. Seeing a doctor has never been easier, and it’s never been more affordable.

Additional Information

Video conference requirements: A webcam with at least 1.3 megapixels High Speed Internet connection Windows® 7, Vista, or XP Computer Internet Explorer® 7.0 or newer, Mozilla® Firefox® 3.0 or newer or Google Chrome™

Date Updated

2012-05-03
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There are many choices in telemental health technology and the options are rapidly changing. Each online counseling or telepsychiatry network has its own platform, business model and features to compare. To address the difficulty in sorting through these telemental health options, Behavioral Health Innovation created this independent technology comparison site to help providers find an online mental health provider network that fits their online practice needs. The online platforms in the database would be useful for psychiatrists, psychologists, counselors and social workers. If you need help choosing online counseling technology or would like help setting up an online practice, we have plenty of experience. www.BehavioralHealthInnovation.com.

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

If you are feeling suicidal or are in need of urgent mental health care, please contact your local emergency room or call 911 for local assistance.

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