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Communication

Video Conference (Provider-Client)
YES
Video Conference (Group Capacity)
Email Over Secure Private Network
NO
Email Over the Internet
NO
Live Chat (Provider-Client)
YES
Live Chat (Client to Client)
YES
Client Forums
NO
Text Messaging (Provider-Client)
NO
Telephone or VOIP
YES

HIPAA - HITECH Security

Company States HIPPA Compliant
YES
BAA Agreement Signed
NO
Encryption Type
Resting State Data Encryption - ALWAYS
NO
Resting State Data Encryption - OPTIONAL
NO
Vulnerability Scanned
NO
Vulnerability Scanned - By 3rd Party
NO

User Tools (Provider & Client)

Client Journal or Blog
NO
Assessments & Surveys
YES
Media Sharing
YES
Topical Content for Clients
NO
Whiteboard
YES
File Sharing
NO
Screen Sharing
YES
Widgets or Applications for Clients
NO

Provider Business Tools

E-Prescribing
NO
Client Folders & Notes
NO
Scheduling System
YES
Appointment Alert System
YES
Provider Profile (Website)
NO
Directory Listing Online
NO
Data Export Options
NO

Billing & Insurance

Payment System Online
NO
Client Billing System
NO
Insurance Claim Billing System
NO
Insurance Claim Tracking System
NO

User Requirements

Software Download
YES
Web Camera (Provided By Vendor)
NO
Web Camera (Common/Store Bought)
YES
Headset
NO
Hardware
NO

Technical Requirements (Video)

Cloud Based
NO
Mac/Apple Compatible
YES
HD Enabled
YES
Room Access Controls
NO
Admin Mute Controls
NO
Resolution (Video)
Graceful Degradation
NO
Routing & Switching Services
NO
Full Screen Video
NO
Camera Tilts, Rotates, Zooms
NO
Mobile Access
NO

Additional Specifications

Version
Cloud Based
NO
Mac/Apple Compatible
YES
iPad App
NO
Android App
NO
Mobile Configured
NO

Technical Support

Telephone
YES
Email or Online Form
YES
Chat
YES
Group Forum Online
NO
Help Section on Website
YES
GO TO COMPARISON TABLE

GoToMeeting

http://www.gotomeeting.com/fec

Description

GoToMeeting allows you to host an online meeting with up to 15 people – so you can do more and travel less. Using our web conferencing tool, you can share any application on your computer in real time. Attendees join meetings in seconds.

Now available! Enable high-definition video conferencing with one click.
Hold unlimited meetings with remote colleagues for one flat fee.
Attend meetings from your Mac®, PC, iPad®, iPhone® or Android device.
Save with integrated audio conferencing (via computer and telephone).

Citrix Systems, Inc., is the global leader and most trusted name in on-demand access. Citrix customers include 100 percent of the Fortune 100, the world’s largest Internet companies and 99 percent of the Fortune Global 500, as well as hundreds of thousands of small businesses and individuals.

Additional Information

SSL-encrypted website, End-to-end 128-bit AES encryption, Automatic inactivity time-out, Strong passwords, Safety-oriented user interface.

Date Updated

2012-05-03
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There are many choices in telemental health technology and the options are rapidly changing. Each online counseling or telepsychiatry network has its own platform, business model and features to compare. To address the difficulty in sorting through these telemental health options, Behavioral Health Innovation created this independent technology comparison site to help providers find an online mental health provider network that fits their online practice needs. The online platforms in the database would be useful for psychiatrists, psychologists, counselors and social workers. If you need help choosing online counseling technology or would like help setting up an online practice, we have plenty of experience. www.BehavioralHealthInnovation.com.

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

If you are feeling suicidal or are in need of urgent mental health care, please contact your local emergency room or call 911 for local assistance.

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