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Communication

Video Conference (Provider-Client)
NO
Video Conference (Group Capacity)
Email Over Secure Private Network
NO
Email Over the Internet
NO
Live Chat (Provider-Client)
NO
Live Chat (Client to Client)
NO
Client Forums
NO
Text Messaging (Provider-Client)
NO
Telephone or VOIP
YES

HIPAA - HITECH Security

Company States HIPPA Compliant
NO
BAA Agreement Signed
NO
Encryption Type
Resting State Data Encryption - ALWAYS
NO
Resting State Data Encryption - OPTIONAL
NO
Vulnerability Scanned
NO
Vulnerability Scanned - By 3rd Party
NO

User Tools (Provider & Client)

Client Journal or Blog
NO
Assessments & Surveys
NO
Media Sharing
NO
Topical Content for Clients
NO
Whiteboard
NO
File Sharing
NO
Screen Sharing
NO
Widgets or Applications for Clients
NO

Provider Business Tools

E-Prescribing
NO
Client Folders & Notes
NO
Scheduling System
NO
Appointment Alert System
YES
Provider Profile (Website)
YES
Directory Listing Online
YES
Data Export Options
NO

Billing & Insurance

Payment System Online
YES
Client Billing System
YES
Insurance Claim Billing System
NO
Insurance Claim Tracking System
NO

User Requirements

Software Download
NO
Web Camera (Provided By Vendor)
NO
Web Camera (Common/Store Bought)
NO
Headset
NO
Hardware
NO

Technical Requirements (Video)

Cloud Based
NO
Mac/Apple Compatible
NO
HD Enabled
NO
Room Access Controls
NO
Admin Mute Controls
NO
Resolution (Video)
Graceful Degradation
NO
Routing & Switching Services
NO
Full Screen Video
NO
Camera Tilts, Rotates, Zooms
NO
Mobile Access
NO

Additional Specifications

Version
Cloud Based
NO
Mac/Apple Compatible
NO
iPad App
NO
Android App
NO
Mobile Configured
NO

Technical Support

Telephone
NO
Email or Online Form
YES
Chat
NO
Group Forum Online
NO
Help Section on Website
NO
GO TO COMPARISON TABLE

Ether

http://ether.com

Description

Since 1999, Ether’s technology has connected knowledgeable counselors and specialists with consumers needing their expertise and services. Consumers get personalized advice and information over the phone and through email from specialists in a range of fields when they need it, anytime and anywhere. Ether handles the connection so phone numbers, emails and identities always remain secure and private. Whether you’re someone needing live, immediate advice or a specialist needing tools to grow your business, we hope to empower you through our service.

Additional Information

Get a free Ether phone number: Sign up for your Ether Phone Number: 1-888-MY-ETHER with an 8-digit extension that is unique to YOU. Set it to forward calls to your actual phone number - your cell, home, work, or any other number. It takes 2 minutes to set up and it's free. Set your rate: How much is your time worth? $75 an hour? $15 for 15 minutes? $30 per call? Whatever you like. People will only be able to call you when they've prepaid your rate. Take calls only when you want to: Your phone will never ring when you don't want it to. Just set the hours when you want to take calls by adjusting the automatic schedule - currently set so you don't get calls at night. Or, turn your Ether Phone Number on or off with the click of a mouse or by using your phone.

Date Updated

2012-05-03
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There are many choices in telemental health technology and the options are rapidly changing. Each online counseling or telepsychiatry network has its own platform, business model and features to compare. To address the difficulty in sorting through these telemental health options, Behavioral Health Innovation created this independent technology comparison site to help providers find an online mental health provider network that fits their online practice needs. The online platforms in the database would be useful for psychiatrists, psychologists, counselors and social workers. If you need help choosing online counseling technology or would like help setting up an online practice, we have plenty of experience. www.BehavioralHealthInnovation.com.

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

If you are feeling suicidal or are in need of urgent mental health care, please contact your local emergency room or call 911 for local assistance.

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