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Communication

Video Conference (Provider-Client)
YES
Video Conference (Group Capacity)
Email Over Secure Private Network
NO
Email Over the Internet
NO
Live Chat (Provider-Client)
NO
Live Chat (Client to Client)
NO
Client Forums
NO
Text Messaging (Provider-Client)
NO
Telephone or VOIP
NO

HIPAA - HITECH Security

Company States HIPPA Compliant
YES
BAA Agreement Signed
NO
Encryption Type
Resting State Data Encryption - ALWAYS
NO
Resting State Data Encryption - OPTIONAL
NO
Vulnerability Scanned
NO
Vulnerability Scanned - By 3rd Party
NO

User Tools (Provider & Client)

Client Journal or Blog
NO
Assessments & Surveys
NO
Media Sharing
NO
Topical Content for Clients
YES
Whiteboard
NO
File Sharing
NO
Screen Sharing
NO
Widgets or Applications for Clients
NO

Provider Business Tools

E-Prescribing
NO
Client Folders & Notes
YES
Scheduling System
YES
Appointment Alert System
NO
Provider Profile (Website)
YES
Directory Listing Online
YES
Data Export Options
NO

Billing & Insurance

Payment System Online
YES
Client Billing System
NO
Insurance Claim Billing System
NO
Insurance Claim Tracking System
NO

User Requirements

Software Download
YES
Web Camera (Provided By Vendor)
NO
Web Camera (Common/Store Bought)
YES
Headset
NO
Hardware
NO

Technical Requirements (Video)

Cloud Based
NO
Mac/Apple Compatible
NO
HD Enabled
NO
Room Access Controls
NO
Admin Mute Controls
NO
Resolution (Video)
Graceful Degradation
NO
Routing & Switching Services
NO
Full Screen Video
NO
Camera Tilts, Rotates, Zooms
NO
Mobile Access
NO

Additional Specifications

Version
Cloud Based
NO
Mac/Apple Compatible
NO
iPad App
NO
Android App
NO
Mobile Configured
NO

Technical Support

Telephone
NO
Email or Online Form
YES
Chat
NO
Group Forum Online
NO
Help Section on Website
NO
GO TO COMPARISON TABLE

eCounseling

http://ecounseling.com

Description

eCounseling is an online counseling platform for counselors in private practice. A counselor directory is included to assist counselors in obtaining referrals for online counseling services.

Additional Information

eCounseling.com is a browser based product that can be accessed from anywhere in the world. With that in mind the product supports all major browsers. In order to perform a video chat session you will need to have flash installed, it can be downloaded here (http:// get.adobe.com/flashplayer/). Additionally, a broadband connection is suggested (and required in the case of video chat sessions) for best performance. How much does it cost to join eCounseling.com? Users searching for counseling help: Membership is free!!!You simply pay whatever fees your eCounselor charges for each video conference, text chat, secure email, phone, or in-person session! eCounselors: The Membership package is $29.95 per month. It is simply a listing in our website directory that does not include use of our online technology. Your listing is searchable by geography, counselor specialty, and preferred method of counseling! The Plus Membership package is $29.98 per month, and includes the directory listing plus the use of our online technology - video conference, text chat, HIPPA-compliant secure email, scheduling, payment, etc.! This is for those who are interested in both increasing their online visibility and inactually providing services online. There is no obligation, and you can cancel at anytime before the next billing period and simply be charged a pro-rated amount for services rendered. While we reserve the right to charge fees if our policies change in the future, there is currently only 1 fee charged by eCounseling.com. A $5/hour service fee is charged to cover the payment provider, Authorize.net and the underlying technology.

Date Updated

2012-05-03
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There are many choices in telemental health technology and the options are rapidly changing. Each online counseling or telepsychiatry network has its own platform, business model and features to compare. To address the difficulty in sorting through these telemental health options, Behavioral Health Innovation created this independent technology comparison site to help providers find an online mental health provider network that fits their online practice needs. The online platforms in the database would be useful for psychiatrists, psychologists, counselors and social workers. If you need help choosing online counseling technology or would like help setting up an online practice, we have plenty of experience. www.BehavioralHealthInnovation.com.

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

If you are feeling suicidal or are in need of urgent mental health care, please contact your local emergency room or call 911 for local assistance.

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